Welcome to Collidius.Cloud (“Collidius.Cloud”, “we”, “us”, or “our”).We are committed to protecting your privacy and handling your personal data in a transparent and secure way.This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you:

• Visit our website collidius.cloud (and any related domains/subdomains)
• Use our cloud services, products, and digital solutions
• Communicate or interact with us in any other way (e.g. email, contact forms, consultations)

Please read this Privacy Policy carefully. By using our website or services, you agree to the practices described here. If you do not agree, please discontinue use of the site and services.Note: This document is a general template and does not constitute legal advice. You should review it with a qualified legal professional to ensure it meets your specific legal and regulatory requirements.

1. Who We Are

Collidius.Cloud is a cloud infrastructure and digital services provider offering high-performance compute, secure data storage, managed Kubernetes, global CDN, cloud security & compliance services, migration, and advisory solutions.If you have any questions about this Privacy Policy or how we process your data, you can contact us at:

• Email: contact@collidius.cloud

2. What Information We Collect

We collect information in three main ways: information you provide directly, information collected automatically, and information from third parties.

2.1. Information You Provide to Us

When you interact with us, you may provide:

• Contact details (Name, Business email address, Phone number, Company name, and role/title)
• Account / service details (if applicable)
• Billing and invoicing details
• Service configuration details (e.g. preferred regions, workloads, project names)
• Communication content (Messages, Feedback, survey responses, etc.)
• Contract and legal information (Signed agreements, order forms, etc.)

2.2. Information We Collect Automatically

When you visit our website or interact with our services, we may automatically record:

• Usage and device information (IP address, Browser type, Device type, etc.)
• Cookies and similar technologies

2.3. Information from Third Parties

We may receive information about you from:

• Service providers and partners
• Analytics, advertising, or CRM tools
• Payment or billing processors
• Referral or channel partners
• Publicly available sources (e.g., LinkedIn)

3. How We Use Your Information

We use your information for the following purposes:

• To provide and operate our services
• To communicate with you
• To improve our website and services
• To market and promote our services
• To comply with legal obligations and protect rights

4. Legal Bases for Processing (Where Applicable)

Where privacy laws such as the GDPR apply, we rely on one or more of the following legal bases:

• Performance of a contract
• Legitimate interests
• Consent
• Legal obligation

5. How We Share Your Information

We do not sell your personal data. We may share your information with:

• Service Providers
• Business Partners
• Professional Advisors
• Legal and Regulatory Authorities
• Business Transfers

6. International Data Transfers

Your information may be transferred to and processed in countries outside your own, which may have different data protection laws. We ensure appropriate safeguards for cross-border data transfers.

7. Data Retention

We keep your personal data for as long as necessary to provide the services and fulfill the purposes described in this Privacy Policy. We also keep data as required by legal, regulatory, or contractual obligations.

8. Your Rights

Depending on your location, you may have rights such as:

• Access
• Rectification
• Erasure
• Restriction
• Portability
• Objection
• Withdraw consent

9. Cookies and Tracking Technologies

We use cookies for:

• Site functionality
• Analytics
• Security and fraud prevention

10. Security

We take appropriate security measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

11. Third-Party Links

Our website may contain links to third-party services that are not operated by us. We are not responsible for their privacy practices.

12. Children’s Privacy

Our website and services are not intended for children under the age of 16. We do not knowingly collect data from children.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in services or regulations. We will update the “Last updated” date and notify you of significant changes.

14. How to Contact Us

If you have any questions, you can contact us at:

• Email: contact@collidius.cloud

If applicable under local laws, you may also have the right to lodge a complaint with your data protection authority.